2024 Jeep Grand Cherokee Problems

A software error can stop the tire pressure monitor from detecting low tire pressure or from lighting its warning light. Without that warning, a driver may not know a tire is underinflated, which raises the risk of a crash.

Fix: The dealer will update the radio frequency hub software at no cost to you.

A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect." A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Fix: Dealers will update the shifter module software, free of charge.

A software error in the occupant restraint controller can delay side air bag deployment in a crash, so the vehicles do not meet federal side impact safety standard FMVSS 214. A late deployment raises the risk of injury to occupants.

Fix: Your dealer will update the occupant restraint controller module software free of charge.

The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.

A software error within the hybrid control processor may result in a loss of drive power. A loss of drive power increases the risk of a crash.

Fix: Dealers will update the hybrid control processer software, free of charge.

The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints." Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge.

Incorrect software in the rearview camera module can stop the camera image from appearing on the screen. Without it, you can see less behind the vehicle, which raises the risk of a crash.

Fix: The dealer will update the rearview camera module software at no cost to you.

The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity." An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge.

A connector for the front seat side air bags may not be secured properly, so the air bags might not deploy in a crash. That raises the risk of injury to the occupants.

Fix: The dealer will secure the connector at no cost to you, and all affected vehicles have already been repaired.

A software error in the instrument panel cluster can make the speedometer show the wrong vehicle speed, so the vehicle does not meet federal display standards. Driving without knowing your true speed raises the risk of a crash.

Fix: The dealer will inspect and update the instrument panel cluster software as needed, free of charge.

 The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems." A child that is not properly restrained during a crash can have an increased risk of injury.

Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge.

The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge.

An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied.

An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control. A loss of vehicle control increases the risk of a crash.

Fix: Dealers will replace the steering knuckle, free of charge.

When the headlight switch is in AUTO, the driver may not be able to quickly turn on the high beams. Reduced visibility at night can raise the risk of a crash, and the vehicles do not meet federal lighting safety standard FMVSS 108.

Fix: The dealer will reconfigure the vehicle's high beam settings free of charge.

A software error in the hybrid control processor can stop the windshield defrost and defog system from working. Without it, the driver may lose visibility through the windshield, which raises the risk of a crash.

Fix: The dealer will update the hybrid control processor software at no cost to you.